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Protect and maintain your IT systems with IT Monitor

You don’t need to employ a team of full-time IT professionals to ensure your IT systems deliver the necessary uptime and performance to keep your customers happy. All you need is IT Monitor — the remote agent software installed on your company’s servers, workstations and devices, monitored and supported by the state-of-the art Integr8 Nerve Centre.

WHAT IT DOES

While you’re doing business, IT Monitor does automatic preventative maintenance in the background, alerting you to problems before they happen and fixing them where possible.

IT Monitor has hundreds of built-in automated processes, including monitoring, configuration changes, cleanup and maintenance routines, disc management, network testing and more.

As IT Monitor is installed on all your hardware, it also helps you keep record of your IT assets, ensuring compliance. IT Monitor is easy to deploy, meaning you’ll see the benefits immediately, including less spent on IT support and better service levels. IT Monitor is suitable for Windows and Mac.

Pricing

IT MONITOR

Cost per user per month

Service Desk

Agent

Remote Support

Field Support

Preventative Maintenance

Anti-Virus

Anti-Malware

LITE

R149.00

EVERYDAY

R199.00

ADVANCED

R225.00

LITE

R149

Services offered:

* Service Desk Agent
* Remote Support
* Field Support

EVERYDAY

R255

Services offered:

* Service Desk
* Agent
* Remote Support
* Field Support
* Preventative Maintenance
* Anti-Virus
* Anti-Malware

ADVANCED

R199

Services offered:

* Service Desk
* Agent
* Remote Support
* Field Support
* Preventative Maintenance

Feature and Benefits

Easy installation

(includes remote installation)

IT Monitor is easy to install, requiring no downtime for your business. It runs on Windows and Mac operating systems.

Preventative maintenance

Routine IT tasks are automated, which reduces your IT support costs and can dramatically improve your business’s service delivery.

Asset tracking and auditing

Save time compiling asset registers. With IT Monitor you’ll automatically have a complete inventory of your IT assets, enabling you to keep records and audit them with ease.

Remote support

Engineers based at the Integr8 Nerve Centre can remote onto your computers to help fix a problem.

Software management, warranty
management (Tier 1 vendors only)
and compliance

Now you have a complete audit and inventory of all software installed on your company’s devices, as well as your hardware configurations.

Reporting

Set up monthly reports to share with your management team, keeping everyone in the loop about the health of your IT environment.

Rules and approvals

You have control when OS patches are deployed, so it’s always convenient for your business.

ABOUT THE INTEGR8 NERVE CENTRE

IT Monitor is a remote agent software monitored by Integr8’s Nerve Centre – the nucleus of our IT management offering. We run terabytes of data through our Nerve Centre every day, helping businesses like yours stay up and running.

Using IT Monitor, our engineers can access your ICT systems and conduct running repairs and updates. The Nerve Centre is based in Johannesburg.

This product and service is available nationwide.